All bookings for Coventry Rehearsal Rooms are made online and are payable upfront. Cancelling or not showing up for a booking for ANY REASON is non-refundable; this is regardless of how close to or how far from a booking a cancellation occurs. Rescheduling a booking is also non-refundable as the slot you could have been booked by another client in the meantime. We understand this is a harsh policy, but we had to adopt it due to so many cancellations/reschedules being very costly for us. Furthermore, any paid-for equipment hire or refreshments on arrival for a cancelled or no-show booking is non-refundable. It is therefore highly advised that you ensure that you and/or your outfit can make the booking date/time before confirming a booking and paying.
Any damage or malfunction of hired equipment due to misuse or neglect will be chargeable according to the severity of the damage and/or the cost of repair of said damage.
If you have any issues or questions, please TEXT 07756653880 or email pianoplayingdave@outlook.com and you will receive a reply as soon as possible (usually within an hour, but please allow a window of 24 hours). Please note that the phone number is strictly for urgent and general enquiries only, and bookings cannot be made over the phone. If you wish to make a booking, please use the booking page at coventryrehearsalrooms.co.uk.